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Ascension care sites throughout Michigan have introduced a new care platform that allows a virtual visit on your tablet, phone, or computer when urgent needs arise and your provider or therapist is not available. Our team of board-certified doctors and licensed therapists provides consultation, diagnosis, and treatment through video chat or over the phone 24/7 without an appointment. Follow-up care can take place with your physician.


For more information call toll-free:
Medical 888-910-8620 or Behavioral 833-836-9695

Get Started

1. Create Your

Register and activate your free account online.

2. Complete Your
Medical History

Don’t wait until you’re sick. Complete your medical history profile during activation.

3. Request On-Demand Care

Request On-Demand visit for a time that works for you.

How It Works

Your Care. Anytime. Anywhere.

In the middle of the night, on a holiday, or in the middle of a packed work week, On-Demand care is available when you need it. On-Demand care providers can diagnose, recommend treatment and prescribe medication.

A Provider Visit by Phone or Video

On-Demand care eliminates the need to travel and brings the care to you. Simply call the toll-free number or use the video camera on your laptop, tablet or smartphone for a face-to-face consultation.

Trusted Care, Right Now

On-Demand medical care is provided by physicians, who are board-certified in family medicine, internal medicine, emergency medicine, and pediatrics.

Private and Secure

Your information is safe, and your visits are completely confidential.


The cost of a medical visit is $49 or less and the cost for a counseling session is $99 or less, depending on your insurance. That’s much less than a trip to the ER in the middle of the night and more convenient. Please check with your insurance company to see if On-Demand Care is covered.

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